France concerned about misinformation on Twitter
The French audiovisual regulator doubts Twitter's ability to maintain a safe environment for its followers.
The French audiovisual and digital communication regulatory authority (ARCOM) reminded Twitter on Monday of its obligations in the fight against disinformation and hateful content, expressing its “deep concern” after the haemorrhage of departures affecting the social network since its acquisition by Elon Musk.
In a letter addressed to the European headquarters of Twitter in Dublin, the president of ARCOM, Roch-Olivier Maistre, recalled that the The blue bird firm decided in early November to part with half of its staff, i.e. 3,700 people, and around 75% of its service providers.
Twitter had claimed, in a questionnaire published by the CSA (predecessor of ARCOM) last year, to employ 1,867 people dedicated to the application of its policies and the moderation of content, i.e. more than #x27;one-third of its global workforce.
In this context, ARCOM questions Twitter's ability to maintain a safe environment for its followers, explains Roch-Olivier Maistre.
The social network, which had 5.6 million unique visits per day in France in September, must in particular fight against the manipulation of information under a dedicated law.
Adopted at the end of 2018, this provides that web giants set up reporting mechanisms and report on their efforts to ARCOM, which can send them recommendations.
Twitter is also subject to all the obligations of means to fight against hateful content, provided for by the law for confidence in the digital economy.
S& #x27;it cannot sanction the platform, the regulator is responsible for ensuring the proper application of these obligations.
ARCOM thus asks the social network to x27;by 24 November at the latest, to confirm to him that he is able to deal with it and to inform him of the short-term development of the human and technological resources therein dedicated.
The regulator warns that it wants to ensure more broadly the involvement of Twitter in the implementation of the European law on digital services, which is far more restrictive .
This historic regulation, which Twitter will have to apply around the summer of 2023, authorizes the European Commission to impose fines on platforms ranging from up to 6% of their worldwide turnover, or even a ban on operating in the European Union in the event of repeated serious infringements.