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Freebox Ultra: here's how to solve 2.4 GHz WiFi connection problems on your devices

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Since the arrival of the Freebox Ultra on the market, we have been using the machine on a daily basis. If we are still completely satisfied with the extremely fast speeds both in upload and download, there is still a particularly disturbing point concerning the 2.4 GHz box WiFi.

Freebox Ultra WiFi connection problems

Freebox Ultra: here's how to solve 2.4 GHz WiFi connection problems on your devices

© Presse-citron

Featuring the very latest standard of WiFi 7, the Freebox offers impressive speeds, even with its wireless connection. On the other hand, Free's reputation for having to be a tech savvy person to make everything work properly is not usurped here.

First of all, be aware that the Free Ultra has a major design concern regarding its WiFi connection and its USB 3 port. By connecting a USB device to it, there is a high chance ofblock any possible connection, or make it particularly unstable.

The other point which interests us even more today is the impossibility of connecting devices requiring a 2.4 GHz WiFi connection to the Freebox Ultra. Thus, owners of robot vacuum cleaners and devices using only this type of frequency are in a bind.

A problem that we have had until now, before to find a solution to completely remedy it, and Presse-citron explains how to here.

How to solve WiFi problems with the Freebox Ultra ?

First, remove everything present in the port USB of your Freebox Ultra. Until Free finds a solution, it will unfortunately be necessary to do without the functionalities offered by the port of this box.

Then, you will need to go to your administrator area by clicking on the link here. In order to access the Freebox settings, you will need to authenticate.

Freebox Ultra: here's how to solve 2.4 GHz WiFi connection problems on your devices

© Presse-citron

Freebox Ultra: here's how to solve 2.4 GHz WiFi connection problems on your devices

© Presse-citron

Once the procedure has been carried out, check the “Advanced mode” tab of the Freebox settings. Then go to “WiFi”, click on the “Network configuration” tab, then on “2.4GHz WiFi card”. Here you will need to select “Card specific configuration” in the drop-down menu. Choose a name from “SSID” that will stand out from your more efficient WiFi network.

Freebox Ultra: here's how to solve 2.4 GHz WiFi connection problems on your devices

© Presse-citron

Freebox Ultra: here's how to solve 2.4 GHz WiFi connection problems on your devices

© Presse-citron

In the “Radio Configuration” tab, choose “40 MHz” from the width drop-down menu of tape. Then check the box “Configure advanced settings” to uncheck the boxes “shortgi40” and “shortgi20”. Once all these steps have been completed, click on “Apply” at the bottom right of the interface.

Now all that remains is to restart the Freebox Ultra by unplugging and reconnecting the power cable. Congratulations, you will now be able to connect your 2.4 GHz devices without experiencing unwanted disconnections.

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Teilor Stone

By Teilor Stone

Teilor Stone has been a reporter on the news desk since 2013. Before that she wrote about young adolescence and family dynamics for Styles and was the legal affairs correspondent for the Metro desk. Before joining Thesaxon , Teilor Stone worked as a staff writer at the Village Voice and a freelancer for Newsday, The Wall Street Journal, GQ and Mirabella. To get in touch, contact me through my teilor@nizhtimes.com 1-800-268-7116