© Microsoft < p>The latest Windows 11 24h2 update is indeed causing serial crashes on certain configurations. Fortunately, solutions exist. Let's see together how to stop the appearance of “blue screens of death” on your PC.
A bug that doesn't affect everyone
Microsoft recently blocked the update to Windows 11 24h2 update on some PCs equipped with Intel processors. The reason ? Compatibility issues with Intel Smart Sound Technology (SST) audio drivers. These incompatibilities cause the infamous Blue Screen of Death (BSOD), a nightmare for every Windows user.
But who is really affected ? The issue specifically affects PCs with 11th generation Intel Core processors and using a specific version of the SST driver (10.29.0.5152 or 10.30.0.5152). If your configuration matches these criteria, you may experience system crashes after the update.
How to know if you are affected ?
Don't panic, there is a simple way to check if the problem affecting your PC is indeed caused by this issue. Here's how to do it:
- Open Windows Device Manager
- Look for the “System Devices” section
- Locate the file named “IntcAudioBus.sys”
- Check its version
If the file version matches one of the versions mentioned above, your PC is potentially at risk. In this case, it is better to refrain from forcing the update to Windows 11 24h2 for the moment.
The solution: update your drivers
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Microsoft was quick to respond to this problem. The Redmond company recommends that affected users update their Intel SST drivers . Here's how to do it:
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Once these drivers are installed, your PC should be ready to receive the Windows 11 24h2 update without any crashes. Note, however, that it may take up to 48 hours for the update to be offered to you, even after installing the new drivers.
If you can't find an update for your drivers through Windows Update, don't be discouraged. Your PC brand's website may well have the drivers you need.
Caution and patience: the key words
When faced with this type of problem, rushing is a bad adviser. Microsoft strongly advises affected users not to force the installation of Windows 11 24h2 via the Installation Assistant or the Media Creation Tool. This action could destabilize your system and cause repeated crashes.
If you have already installed the update and are experiencing problems, don't panic: update your Intel SST drivers as soon as possible. In the meantime, you can consider restoring your system to a point before the update to get your PC stable again.
This situation highlights the importance of caution when performing major Windows updates. Waiting a few weeks after the official release often helps avoid these kinds of inconveniences. Early adopters get the hang of it, sure, but they also allow Microsoft to quickly identify and fix the most important bugs.
- Windows 11 24h2 update causes crashes on some PCs with 11th generation Intel Core processors
- The solution is to update the Intel Smart Sound Technology audio drivers via Windows Update or your PC manufacturer's website
- If in doubt, avoid forcing the update to install and wait for Microsoft to lift the block for your configuration
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