More US visitors to Canada since border restrictions dropped

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More US visitors to Canada since border restrictions dropped

Since the lifting of the requirement to use the ArriveCAN app, there has been an increase in traffic between Detroit and Windsor.

Since travel health guidelines are no longer in effect in Canada, American visitors are increasingly returning to the country.

CEO of the Windsor Tourism Organization -Essex-Pelee Island, Gordon Orr, sees growing numbers of visitors, but still not as many as before the pandemic. However, he believes the situation is improving.

“You can talk to the restaurant managers. Some of them are seeing a 10-15% increase in bookings”

— Gordon Orr, CEO of Windsor-Essex-Pelee Island Tourism Organization

Gordon Orr predicts a stronger summer season in 2023, but that will still require patience.

All the experts say we will not achieve pre-pandemic levels before 2025, says Orr.

Mr. Orr is confident. He says the tourism and hospitality industry is able to adapt business models in order to continue to serve customers well.

Filip Rocca, co-owner of the Mezzo restaurant and president of the Erie Street BIA, estimates that his American clientele has increased by 10 to 15%.

The influx of American customers here is great for business, he says.

For the owners of the El Mayor restaurant, the American clientele represents approximately 40% of their traffic. They further say that the return of US customers on weekends is a good sign of a gradual return to normal.

Caesars Casino Windsor, meanwhile, is also recording an increasing number of American tourists and visitors since the end of the restrictions.

We see all these families again. We see them choosing our restaurant to have this place to meet, and it's the best feeling in the world to see this again, rejoices the manager, Faith Abbas.

According to Susanne Tomkins, Director of Public Relations and Communications at Caesars Casino, patience is in order.

“After two and a half years, we expect it will take some time for many American tourists to return to our city”

— Susanne Tomkins, Director, Public Relations and Communications, Caesars Casino

Carolyn Brown, Director of the Detroit-Windsor Tunnel, has seen an increase in the number of crossings between the two border cities.< /p>

The US side of the tunnel reports a 74% increase in vehicles traveling from Detroit to Windsor compared to the same period last year. Still, this is a 15% drop from pre-pandemic levels.

Marion Joppe, retired professor from the x27;School of Hospitality, Food and Tourism at the University of Guelph, also found in Toronto that restaurants are busier since the end of health restrictions.

Restaurants are full, people have come back, they want to enjoy life again, she says.

According to her, spending a weekend on the other side of the border, American or Canadian, is no longer a problem.

“Going out is no longer considered a luxury, but a part of our daily lives”

—Marion Joppe, retired professor of the École d'hôtellerie, d& #x27;food and tourism at the University of Guelph

The Stratford Festival recently spent about $50,000 on a marketing campaign in Detroit and Ann Arbor, Michigan, and Buffalo, New York, in an effort to keep theatergoers coming back.

Ads have been published in local newspapers to remind visitors on both sides of the border that health restrictions are no longer in effect.

We had heard that the ArriveCAN app was seen as a barrier to crossing the border, recalls Michael Adams, director of marketing and audience development at the Stratford Festival.

“Telling these people that this piece of the puzzle was now removed and the process was easier was a very important message for us.

— Michael Adams, Stratford Festival Director of Marketing and Audience Development

With information from CBC and Gabriel Nikundana< /p>

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