SNCF tickets: the site restored after a major outage for the launch of Christmas sales

Opening at the sale of TGV, Ouigo and Intercités tickets for the end-of-year holiday period caused an increase in sales. a giant outage of the Sncf Connect site on Wednesday October 4 in the morning. The company claims to have paid for the costs. this bug and suggests to; online tickets again.

[Put to day October 4, 2023 at 1:09 p.m.]Big bug this Wednesday, October 4 on the SNCF website. As October 4 marked the start of ticket sales for Christmas and the end-of-year holidays, the SNCF Connect site was down. broken! Saturated from the early hours of the morning, the site has long displayed on its home page a message inviting you to join. wait, as noted shortly before 8 a.m. by the editorial staff of Linternaute.com.

At midday, the situation was bad. little by little little restored to allow Internet users to reserve their tickets. In a press release, the company announces that “the SNCF Connect site and app have met à this occasion an exceptional attendance, well beyond expectations, disrupting access to the sale." She adds that the SNCF Connect site and application are up to date. “operational again”, after having experienced a peak in traffic, which she estimates to be a 230% increase in connections compared to the same period last year, the peak having reached one million connections per minute this Wednesday, October 4.

Like every year, certain routes are offered at different times. preferential rates over the holiday period, with a period going from December 10, 2023 to January 9, 2024. Prices promise to skyrocket very quickly with it, like every year, extremely strong demand on certain dates. If you want to take the train during the end-of-year holiday period, don't delay. book your trips and book your trips get your tickets on the SNCF website… à condition of being able to access it! Otherwise, there remains the solution of the good old ticket counter at the station.

This sale promised to be an event since this year, things will still be difficult for family travelers. The Christmas school holidays do not begin until the evening of Friday December 22, followed immediately by the Christmas weekend. Departures therefore risk being concentrated in just a few hours. Ticket prices vary depending on services and dates but the SNCF promises reductions of up to €100. -30% for owners of the Avantage card or even discounted tickets. from 16 euros on Intercités lines.

The SNCF has also announced the opening of new routes and services:

• à From December 10, 2023, opening of a new line on Ouigo Grande Vitesse between Roissy Charles de Gaulle and Toulon via Marne-La-Vallée-Chessy, Lyon Saint-Exupéry and Aix en Provence.
• Return of the Paris Gare de Lyon – Bourg-Saint-Maurice TGV line with a daily round trip between December 14, 2023 and March 24, 2024.
• New night train line between Paris and Aurillac, with a daily round trip during school holidays and one trip in each direction on Friday and Sunday the rest of the year.