United States: the failure that disrupted air traffic linked to human error
A tug is used to transport baggage to a waiting Delta Airlines jetliner at Denver International Airport. (File photo)
The computer outage, which forced the US civil aviation regulator (FAA) to temporarily suspend US domestic flights on 11 January, was caused by a contractor mistakenly deleting files, the FAA said Thursday.
The agency had already blamed the failure, which caused thousands of cancellations and delays on January 11, to a damaged database file.
A preliminary report showed that a contractor had unintentionally erased files while working on the synchronization between the main database and the database. rescue data, the agency said on Thursday.
The investigation is continuing, but the agency says it has not found it. there is currently no evidence linking the incident to a malicious act or cyberattack.
The FAA, however, is taking steps to ensure that the affected information system to warn in real time the crew members of an aircraft of potential dangers on the ground or in the sky, i.e. more resilient.
US Transportation Secretary Pete Buttigieg said on January 11 that he had asked the FAA to determine the causes of the problem and explain why the systems supposed to take the relay in case of problems had not worked.