The Irish airline Ryanair announced this Wednesday, December 8, that it wants to crack down on passengers who behave unruly. As if to set an example, it is demanding 15,000 euros from a passenger who disrupted a flight between Dublin and Lanzarote.
Irish low-cost airline Ryanair announced in a statement on Wednesday 8 December that it intends to take action against disruptions caused by its passengers. As an example, the company announced that it would take legal action against one of its customers for events dating back to April. Ryanair is demanding 15,000 euros from him.
Zero tolerance on disruptive passengers đźš«
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Last April, the unruly behaviour of one individual caused a diversion that resulted in 160 people losing a day of their holiday.
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We have now filed civil proceedings against the passenger, demonstrating the consequences passengers… pic.twitter.com/4x0qgSOMLv— Ryanair (@Ryanair) January 8, 2025
A stopover in Portugal for one night
During a flight between the Irish capital Dublin and the Spanish island of Lanzarote, this passenger had caused disruption without the details of the case being revealed.
The man caused a stop at Porto airport in Portugal, where the plane had remained for one night, stranding the 160 passengers on the flight. Ryanair estimates the damage it suffered at €15,000 between accommodation, transportation and landing. A sum that she intends to recover from this traveler by initiating civil proceedings in the Irish court.
“Zero tolerance for disruptive passengers”
“It is unacceptable that passengers, many of whom are going on summer vacations with their families or friends, “Friends who are unable to enjoy a relaxing holiday are experiencing unnecessary disruption and reduced holiday time due to the unruly behaviour of a passenger,” a Ryanair spokesperson said in the statement. “Zero tolerance for disruptive passengers”, the company writes on its social networks.