Guests at chef Marco Pierre White's restaurant are now charged £1.50 each “to cover the cost of table linen and napkins”.
In London, chef Marco Pierre White's renowned London Steakhouse has come under heavy criticism in recent days. The reason: the introduction of an additional charge for napkins, amounting to £1.50 per guest (around €1.80), reports BFM Business.
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This amount is supposed to cover the cost of table linen and napkins, and is added to a 9.5% service charge on the bill. The restaurant also charges a £10 (€12) deposit for any set menu bookings made more than 48 hours in advance.
Hotels already in trouble
“Don't fool your customers”, warns Steven Hesketh , an industry expert, on the LBC channel. According to him, adding additional costs would only worsen the situation of the hotel and catering industry, which is already fragile.
Consumer specialist Jane Hawkes, in the columns of the Telegraph, warns establishments: “The The hospitality industry is struggling, but customers should not be misled. Charging a fee just for booking is unfair. It is simply unacceptable to add a supplement for something that should be included as standard.” “When you go to a restaurant, you expect to pay for the food and drinks, nothing more,” he adds. -il.