Global computer outage: Microsoft and CrowdStrike bug, problems expected to last

A global IT outage, linked to Microsoft is affecting many services this Friday. Several sectors are heavily affected and we do not know when the bug will be fixed…

The essentials

• A global IT outage, linked to Microsoft services, hits many sectors this Friday, July 19. Microsoft has communicated; on breakdowns linked to its Office 365 software suite.
• The outage appears to be caused by the CrowdStrike service. A cyber security solution which equips many Windows devices. The company is aware of the problem and is already working to resolve it. &agrav; its resolution by migrating the affected services to new servers.
• The Kaspersky company found a solution for machines that are unable to light up at startup. It is recommended to start your computer in "safe" (by holding 4 or F4 at launch) and delete the driver called "csagent.sys" or "C-00000291*.sys" which would be &agrav; the origin of the problem.

Live

11:38 – Microsoft 365 services seem à new functional

It seems that we are heading little à small towards the end of the global blackout. Microsoft recently announced that the concerns related to Office 365 software were being resolved on the majority of users. machines and users affected by the breakdown.

A computer bug à Global scale appears to be affecting many Windows services and devices for several hours. The problem is known to the company which is currently working on this issue. a resolution to the issue that appears to be caused by an existing cybersecurity solution. integrated into its equipment and distributed by the company CrowdStrike.

Unfortunately, the latest update The update of this solution seems to have gone wrong and multiple Microsoft services and devices are now out of order. Several computers even seem to be incapacitated. start and display a blue screen error. their launch.

Microsoft has not specified what this means. how long the outage will last. The company has, however, already done so. announced A temporary solution for computers that refuse to boot: remove the cybersecurity driver. &agrav; the origin of the failure.

To do this, you should start your machine in "safe" by pressing the 4 or F4 key when it launches. This will then allow you to locate the driver named "C-00000291*.sys" and delete it. Your computer will then no longer attempt to use this non-functional solution and will be able to do so. start again.

Kaspersky is a reference in cyber security. and IT solutions. The company recently declared that it had found a solution to get around the "Blue screen" when you start your computer. This manipulation consists of à delete a particular driver called "csagent.sys" or &quot ;C-00000291*.sys".

To do this, when you start your Windows computer, you need to go through the "safe" mode. by pressing 4 or F4 while the latter is booting to start “safe mode without network”. Then navigate &agrav; through the drivers present on your machine to find one of the previously mentioned drivers and delete them.

Be careful though, if your machine depends on a corporate network, you will need special access from your system administrator.

11:06 – How long will the global outage last ?

Microsoft and CrowdStrike are currently working together to resolve the current outage. Microsoft is in the process of migrating data from the affected servers to new ones that would be safe from the global outage. Unfortunately, such a process is long and tedious. On its official blog, the company announces that   "migrations continue […] we see several improvements regarding Microsoft 365 applications and services." The outage could therefore last several more hours.

10:54 – A bad night for Microsoft

In addition to the outage currently affecting its equipment, Microsoft is not having a very good day. In just a few hours, the company came under fire for criticism and attacks for multiple reasons, including:

• The outage shutting down Xbox Live, its online gaming network.
• The FTC (Federal Trade Commission) establishes that Microsoft's new Xbox Game Pass is anti-competitive and subject to legal action.
• The cancellation of the Halo series, acclaimed and approved by Microsoft.

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Continued à the setting à Missed day of its cyber security solution, the company CrowdStrike announces that it is aware of the problems which are currently affecting many users around the world . Company engineers are currently working to resolve the issue.

10:42 – Can we bypass the global outage ?

At this time, it appears that many services and machines are affected by the Microsoft and CrowdStrike outage. We therefore strongly advise you to switch to other machines and/or applications not affected by the problem. Computers running MacOS and Linux seem notably intact. Alternative solutions à Office 365 can also be used during the outage and then migrated to your main software once the outage is resolved.< /p>

10:29 – Microsoft continues to investigate the outage

Microsoft didn't wait long to communicate about the global outage currently affecting its servers. On the social network X (formerly Twitter), the company announced that it was investigating the problems currently affecting its solutions. Microsoft is in the process of migrating the affected solutions to new functional servers. According to the latest news, several programs and servers are starting to come back to life. normal.

According to several media outlets and experts, the global outage currently affecting Microsoft tools will be linked to Microsoft. the CrowdStrike solution. It is a comprehensive cyber security platform. connected to the cloud which records the data exchanged on different servers to ensure security. of the machines it equips. Everything carries à believe that multiple Microsoft servers are connected to CrowdStrike, and that the failure of this solution subsequently affects Microsoft machines.

Several users report an unexpected restart of their computer under Windows. This coincides with the outage affecting the CrowdStrike software, à the origin of the problem currently affecting Microsoft devices and solutions. However, this error does not come from your machine directly, but from Microsoft's servers, and you will therefore have to be patient until it is resolved. until the situation is resolved on the sideé of the firm.

10:13 – Parisian airports seem to be avoiding the breakdown

The majority of French airports seem to be avoiding the breakdown global Microsoft outage. Air France only announces that certain operations may be disrupted, but that the Ile-de-France airports are not affected by the outage.

10:08 – Microsoft 365 services are also cut

Several Internet users report that Microsoft Office 365 solutions are also affected by the outage which affects the company's servers. The latter, however, has still not communicated. on a future return &agrav; normal, and we will therefore have to be patient before being able to relaunch PowerPoint or Word for certain users.

10:02 – La Bourse of London is also affected by the outage

Also affected by the outage affecting Microsoft's servers, the Stock Exchange London has several services that are now available. the stop on this morning of Friday July 19.

09:54 – Several aé oports are à the shutdown in India

Microsoft's computer outage seems to particularly affect airports so solutions rely on servers from the IT giant. In India, several airports currently seem to lack a computer system and even seem forced to print tickets "& the old one.

09:53 – The failure would come from a critical error within an antivirus

According to several experts and media, this failure comes from a problem regarding an update of the device. daytime deployed during the night on the CrowStrike solution. The latter is an anti-virus solution widely used around the world to ensure security. Microsoft terminals and servers. The setting à The latest update would include a critical error that would crash many Windows-dependent devices.

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