My psychological support: free sessions with direct access, no need for a prescription… understand everything about the system

As part of the “My psychological support” scheme, a person suffering from psychological distress can consult a psychologist approved by the Health Insurance, without necessarily going through a doctor. 12 annual sessions are fully covered.

The conditions for accessing the Mon soutien psy system have changed. To benefit from the 12 annual reimbursed sessions – with a partner psychologist, and up to 50 euros per session – it is no longer necessary to have a prescription from the treating physician. Direct access is possible.

For anyone experiencing “mild to moderate” psychological distress

Anyone over the age of 3 facing mild to moderate psychological distress can benefit from this psychological support. If you feel like a partner psychologist. They will bill the sessions at the rates set by Health Insurance and will not be able to apply excess fees.

Follow-up sessions are possible by video transmission but the first assessment interview session is conducted in person. You can change partner psychologists along the way. Of course, it is always possible to consult a doctor, midwife or member of the school medical staff beforehand.

Pay for the consultation and then be reimbursed by Health Insurance

The coverage is distributed as follows among the different organizations: 60% by Social Security and 40% by mutual/supplementary health insurance. If you do not advance the costs due to care related to an illness, maternity or an accident at work and occupational diseases, you must bring your up-to-date paper certificate of rights or any accompanying letter from your doctor or midwife. If you do not correspond to these three cases of exemption from advance payment, you must pay for the session and, after the appointment, send the treatment sheet given by the psychologist to your health insurance organization.

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Who is not concerned by “My psychological support” ?

For adults, the “My psychological support” system is not intended for people who immediately require specialist advice from a psychiatrist or who are currently receiving treatment. Particularly in cases of:

– suicidal risks;

– severe anxiety or depressive disorders;

– severe eating disorders;

– severe neurodevelopmental disorders;

– dependence on psychoactive substances;

– severe psychiatric history in the last three years.

It also excludes patients in ALD or in disability for psychiatric reasons, as well as those on sick leave for more than six months for a psychiatric reason (including in the previous two years).

Children's side, the system is aimed at children and adolescents aged 3 to 17 inclusive who are experiencing mild to moderate levels of mental distress or suffering, which may cause concern among those around them (family, school, doctor, etc.). However, it is not aimed at children under 3 years old or children and adolescents who immediately require specialist advice, such as that of a psychiatrist or child psychiatrist. The cases of exclusion from the system are the same as for adults in addition to severe behavioral disorders (repeated school exclusions, major impact on schooling, family life or learning, aggressive behavior leading to arrest or conviction) and situations of major withdrawal or inhibition.

The system also does not concern children and adolescents already treated in child psychiatry, psychiatry or with a long-term condition (ALD) for psychiatric reasons, including in the previous two years. Nor those followed for neurodevelopmental disorders.

Please note: students can also benefit from 12 free sessions with a psychologist as part of the Santé psy étudiant system. They are cumulative with the sessions of My psychological support.

Everything you need to know about the My psychological support system

Mental health, a major national cause in 2025, has as its priority objective the improvement of access to care throughout France. In the IFOP barometer for the AESIO foundation published at the end of September 2024, considering the period of the last 12 months, 1 in 2 respondents reported having been in a state of psychological suffering (53%) – including 14% on a regular basis, and 39% occasionally.