“These are the savings of a lifetime”: his Livret A account is blocked, he loses 25,000 euros without knowing where his money has gone

Les fonds du Livret A d'un Français sont introuvables (photo d'illustration). MAXPPP – Sébastien Muylaert

Un habitant de Tours, en France, a appris que son Livret A avait été clôturé par la banque. L’argent qui était dessus est introuvable. L’homme a décidé d’attaquer sa banque en justice.

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He went to the bank, the Caisse d’épargne de Tours, to consult his Livret A, in May 2024. He was then told that this account, opened in 1975 by his parents when he was a child, had been closed in December 2016 and that it was subject to a deposit, reports La Nouvelle République in an article dated January 1, 2025.

“This operation results from the obligations imposed on financial institutions to identify inactive accounts and transfer the funds from these accounts to the Caisse des dépôts et consignations”, explains the bank in a letter dated June, quoted by France Live.

Money not found

The fifty-year-old then contacts the Caisse des dépôts et consignations (CDC) to request that the sum in his Livret A be returned to him. Problem: the funds are not found. No trace of an account or contract concerning him.

“A crazy story”

The fifty-year-old claims not to have been alerted of the closure of the account in 2016. “The management refused to meet with me because I was no longer a customer of theirs. It's a crazy story”, shared the Tours native to La Nouvelle République, taken up by France Live. He has decided to take legal action against the bank. His lawyer intends to claim the return of the funds as well as damages for moral and financial prejudice.