This operator is the lowest rated by its own subscribers, network problems in question

Many internet operators are present in France with sometimes variable coverage. One of them seems to have a very bad reputation among its subscribers.

SFR, Free, Orange, Bouygues Telecom… If you have an internet subscription in France, there is a good chance that you are an internet subscriber in France. &agrav; one of these historical operators or one of their subsidiaries. The Zone ADSL&Fibre comparator looked at on the different internet boxes available in the country and harvested the opinion of the French on the quality of of their offer. Unsurprisingly, the latter are quite unfavorable and disappointing.

According to the study of ADSL&Fiber Zone carried out with 10 000& ;nbsp;telecoms customers, only 2 out of 5 French people are satisfied with their internet operator. The main cause: internet outages and network problems which have increased in 2023 if we rely on the various fault detectors available online. According to the survey, 46% of French people are dissatisfied with the quality of their products. network of their internet box while 37% are dissatisfied with customer service.

According to the study, the two preferred operators of the French are respectively Sosh (with a satisfaction rating of 3, 1 out of 5) and Free (3/5). These two companies stand out from the rest of the operators, notably Sosh, a subsidiary of Orange, with their good quality/price ratio on their boxes. We then find Orange and Bouygues which respectively occupy the third and fourth places in the survey of the preferred operators of French. Finally, SFR (2.7/5) and its subsidiary RED (2.6/5) fall dead last in the ranking.

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The last two places occupied by SFR seem unanimous. The French surveyed on their packages mainly cite breakdowns and problems network with their operator. SFR's mobile offering is not left out either since it also falls last in the ranking of the best mobile operators (3, 1/5 for SFR compared to 3.8/5 for Sosh and 4/5 for Prixtel). Finally, those interviewed also pointed out that point out the very poor quality/price ratio of the SFR Box Power, offered at from 36.99 euros per month. Only 1 subscriber out of 5 is satisfied. Note: the ️Bbox Fit does worse and is the least popular internet box with only 1 subscriber. out of 4 judging the internet network to be satisfactory.

Conversely, the French seem particularly satisfied with the quality of their products. of the Livebox Max network, offered at from 39.99 euros per month. 1 subscriber; out of 2, particularly considers the Livebox Max's internet network to be excellent. The Freebox Delta and Ultra benefit from this. she is extremely popular almost similar and show very good feedback regarding the TV experience, with only 12% dissatisfied.

Voilà a ranking which will not fail to provoke a reaction. If you have a subscription to SFR or friends concerned, you could well be reassured! to see that you are not the only ones with this problem. not be satisfied with the quality of the product network proposed by the operator.