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Workers in the IT sector are in low morale, far from it. In any case, this is what we can learn from a study commissioned by the company GoTo. To find out more, OnePoll surveyed 1,000 US-based IT decision-makers, 250 UK-based IT decision-makers and 250 India-based IT decision-makers.
This survey shows that 58% of IT professionals say they feel overwhelmed by their workload daily work. Which can sometimes lead to a form of professional burnout. In detail, 78% of Indian workers are affected, 60% of British workers, and 53% of Americans.
Likewise, if 85% of requests received can receive a solution, half of the problems observed are difficult to resolve, while 29% of incident tickets are difficult to take care of.
A little patch of blue sky in this slump, 92% of respondents see the use of AI as beneficial to their work, 94% are ready to delegate simple tasks to it , and 73% are willing to give him more complex missions.
Quoted in a press release shared by the site Studyfinds, Lagunova, Chief Product and Technology Officer at GoTo, comments:
200% Deposit Bonus up to €3,000 180% First Deposit Bonus up to $20,000Although many feel overwhelmed, we're pleased to see that IT decision-makers view AI as a beneficial tool they can use to help manage IT. Many people see AI as a scary entity, capable of taking their jobs. But what this data tells us is that there are many people in this industry around the world who see it as a way to ease their own workload.
The results of this study are clearly not surprising. We spoke to you in 2022 about the spleen of cybersecurity workers. A survey from the company Mimecast told us that 56% of respondents felt increasing levels of stress from year to year. Moreover, 54% of respondents said that their mental health has taken a hit with the constant evolution of threats.
Finally, and this is very regrettable, one in three employees said they were regularly absent from work due to professional burnout, and a similar proportion of those questioned were considering leaving their job soon. We invite you to reread our article which goes into more detail on this subject here.
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