© Pexels/Andrea Piacquadio
Abusive telephone canvassing is a scourge for many French people. Despite the measures recently taken to counter these practices, the phone continues to ring and ruin our lives. But American researchers from North Carolina State University have however developed a tool capable of undermining scammers.
This technology, called SnorCall, is an automated system that is able to analyze the content of unsolicited calls. Thus, it allows authorities and operators to investigate ongoing scams to trace cybercriminals. They can also take measures to stop these numbers or place them on the red list, and limit this scourge.
An inspiring tool
Right away, a question arises? Isn't there a privacy risk if a system has access to communications? The answer is no, as Professor Brad Reaves explains in a press release released for the occasion:
We have developed a tool that allows us to characterize the content of automated calls. Together with a telecommunications company called Bandwidth, we operate over 60,000 phone numbers that we use exclusively to monitor unsolicited calls. We did not use actual customer phone numbers.
Concretely, this technology records unwanted calls on these monitored lines. It then analyzes them using a machine learning AI called Snorkel. Enough to know what the scam in question consists of: the organization mentioned, the money demanded?
The result is encouraging to say the least and could why not be emulated with the implementation implementation of a similar system in another country. In any case, everyone is trying to find a solution against these repeated telephone calls.
Last July, we cited in particular the case of the American, Roger Anderson, who created the system Whitebeard (white beard in French). It's an AI that wastes a lot of time on telephone canvassers by repeating funny phrases and pretending to be an elderly person.
This tool is thus able to respond directly to telemarketers using GPT- 4, OpenAI's language model, as well as a speech synthesis AI that reproduces the voice of one of its friends. As the process takes a little time, the idea is also to repeat certain ready-made phrases. We invite you to reread our article to find out more here.