Rodney and Deanna Hodgins traveled to Las Vegas in August to celebrate their wedding anniversary.
Deanna Hodgins called the situation dehumanizing.
I saw this man grabbing onto the back of a chair, then thrashing and fighting while I was on the ground, crawling and moving his legs, and we were trying to pull him off. Take to the front of the plane. I fought against his spasms while trying to lift his legs.
A quote from Deanna Hodgins, partner of Rodney Hodgins
Once the couple arrived at the front of the plane, Rodney Hodgins was able to access his motorized wheelchair. Deanna and Rodney Hodgins said they were shocked and asked to speak to the airport manager, who was apologetic.
The couple enjoyed their vacation, but the ordeal caused Rodney Hodgins significant pain for several days.
On the flight of Returning, an Air Canada representative met with Deanna and Rodney Hodgins and suggested they follow the airline's formal complaint procedure.
The couple did not hear from Air Canada until a phone call from a customer service representative offering them a voucher ;$2000 purchase for an upcoming flight.
That's not what it's about. I want [Air Canada to change its] policy so that there is always someone on site when a person with a disability gets off the plane. I really don't want this to happen to anyone else, said Rodney Hodgins.
Teilor Stone has been a reporter on the news desk since 2013. Before that she wrote about young adolescence and family dynamics for Styles and was the legal affairs correspondent for the Metro desk. Before joining Thesaxon , Teilor Stone worked as a staff writer at the Village Voice and a freelancer for Newsday, The Wall Street Journal, GQ and Mirabella. To get in touch, contact me through my email@example.com 1-800-268-7116